1. How can I contact Dolthe for support? You can reach our support team via email at support@dolthe.com . We strive to respond to all inquiries promptly within our business hours.
2. What are your business hours? Our business hours are 06:00 PM (GMT-05:00) Eastern Standard Time (New York).. Our team is available to assist you during these times.
3. Do you ship internationally? Currently, we only ship within the United States. We are working on expanding our shipping options in the future.
4. What payment methods do you accept? We accept major credit cards including Visa, MasterCard, American Express, and Discover. We also accept PayPal for online payments.
5. How long does shipping take? Shipping times may vary depending on your location and the shipping method selected. Typically, orders are processed and shipped within 1/2 Day, and delivery can take 3/4day. You will receive a tracking number once your order has been shipped.
6. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item within [insert return period here] for a refund or exchange. Please refer to our Returns & Exchanges page for more details.
7. Are your products covered by a warranty? Yes, we offer a [insert warranty period here] warranty on all our products. If you encounter any issues with your purchase, please contact our support team for assistance.
8. Can I cancel or modify my order after it has been placed? We process orders quickly to ensure prompt delivery, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled or modified.
9. Do you offer bulk discounts for large orders? Yes, we offer discounts for bulk orders. Please contact our sales team at for inquiries regarding bulk pricing.
10. How do I track my order? Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on our website or the carrier’s website.
If you have any other questions or concerns not addressed here, please don’t hesitate to contact us. We’re here to help!
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Welcome to Dolthe!
These terms and conditions outline the rules and regulations for the use of Dolthe’s Website, located at https://dolthe.com/.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Dolthe if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You”, and “Your” refer to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our”, and “Us”, refer to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of USA. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Cookies
We employ the use of cookies. By accessing Dolthe, you agreed to use cookies in agreement with the Dolthe’s Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, Dolthe and/or its licensors own the intellectual property rights for all material on Dolthe. All intellectual property rights are reserved. You may access this from Dolthe for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
This Agreement shall begin on the date hereof.
Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.