Payment Policy

Thank you for choosing Dolthe Store for your shopping needs. Please review our Payment Policy to understand our procedures regarding payments.

Accepted Payment Methods:

Dolthe Store, we accept payments exclusively through PayPal. PayPal allows for secure transactions, offering convenience and peace of mind to our customers.

Payment Processing:

When you place an order with us, you will be redirected to PayPal’s secure payment gateway to complete your transaction. You can choose to pay using your PayPal balance, linked bank account, or credit/debit card associated with your PayPal account.

Currency:

All transactions on Dolthe Store are processed in US Dollars (USD). If you’re making a purchase from a different country, PayPal will automatically convert the currency at the prevailing exchange rate.

Payment Security:

We take the security of your payment information seriously. PayPal employs industry-leading encryption and fraud prevention tools to ensure that your financial data remains safe and confidential.

Payment Confirmation:

Once your payment has been successfully processed, you will receive a confirmation email from both Dolthe Store and PayPal. This email will serve as your receipt and contain details of your order.

Payment Issues:

In the unlikely event that you encounter any issues with your payment or have questions regarding the payment process, please don’t hesitate to contact our customer support team at support@dolthe.com . We’re here to assist you every step of the way.

Refund Policy:

Please refer to our Refund Policy page for information regarding refunds and returns.

Contact Information

  • Support – 24/7
  • Store name: Dolthe
  • Store Mail: support@dolthe.com
  • Store Phone(US): +1 929-582-6589
  • Store Location(US): 54 Drexel Drive,Bay shore,NY 11706, USA
  • Office Location(HongKong): RM 2209, 22/F, 655 NATHAN,ROAD, MONG KOK,HONG KONG
  • Store Warehouse: No. 80, Building 1, 3rd Floor, Shalang Road, , Bao'an District, Songgang Sub-district, Shenzhen City, PRC